Computer Help! @ The Hut in Bland
 

Office:   (573)  646-5170

Our Pledge to You

Personal Service to help you:

• Select
• Install
• Setup
• REMOVE VIRUSES & SPYWARE!
• DIAGNOSE & REPAIR
• TOTAL SYSTEM REINSTALL

• Internet
• Maintain
• Speed Up
• Learn.

All services are backed by at least two FREE technical assistance support phone calls to help you understand repairs and updates I performed to your system. PLUS you receive comprehensive recommendations to ensure your successful computing in the future.

REINSTALLATIONS

Sometimes it's cheaper and easier to completely wipe your computer clean, and reinstall the ENTIRE system, INCLUDING ALL UPDATES AND DESKTOP DEVICES (printers, etc.).

This restores your system to it's maximum working potential for long-term operation. PLUS you receive comprehensive recommendations to ensure your successful computing in the future. Also included is FREE Antivirus Protection and Anti-Spyware.

There are two options for this process:

• Operating System Reinstallation

• Total System Reinstallation

Operating System Reinstall:  $150

Includes: Free Antivirus and AntiSpyware installed, All downloadable software updates, Tower Cleanout, Performance recommendations, 2 Free technical assistance calls on services I provide.

Total System Reinstall: $200

Includes: Same as above, plus 1 printer installed, 4 application titles installed, Internet Access and E-mail Setup, transfer of Email Address Book, Backup and Restore of your important files and documents.

RELATED SERVICES

• Copy and transfer files and settings from old PC to new one

• Copy and restore files from corrupted  operating system to reinstalled system.

• Help select, purchase, and install (or   uninstall) software (programs), printers  and other hardware.

• Help select and setup your best method to  backup and protect your important data    files.

• Create duplicates of your valuable data   files to protect against loss.*

• Help select, purchase, and install more   memory (RAM) and storage space (hard  drives).

• Provide One-On-One training to use your   computer and its programs.

• Help you get set up with a new Internet   Service Provider

• Set up multiple e-mail accounts with your   current Internet Service Provider

• Help you set up FREE e-mail accounts

• Set up your system for the Vision - or   Hearing-Impaired

• Set up your computer to have customized   settings for different users at your office

• Set up your computer with Limited Access   to provide control over what unauthorized  users are viewing or have access to in  your computer.

• Troubleshooting and maintenance for your   printer and print documents (printing  errors, clean rollers and paper path, etc.)

All services are backed by at least two FREE technical support phone calls to help you understand repairs and updates I performed to your system. PLUS you receive comprehensive recommendations to ensure your successful computing in the future.

These services cost $45/hour at your location or mine.

I come to you, OR you leave your PC with me.

For a minimum one-hour service at your location, if you are within 10 miles of Bland there is sometimes a small gas/auto fee of up to $10. Over 10 miles, add $1.00 per mile.

Gas/Auto fee is quoted up front.

Call 573-646-5170

PC DIAGNOSTICS AND REPAIRS

I am happy to provide a specific quote for each service. In general, Computer Help! @ The Hut offers computer help for $45 per hour (normal work hours) at your location or ours. Normal work hours are Mon-Fri 8 to 5.

A diagnostic costs $40 and provides you with options and a direction. With diagnostic information you can decide if repair is a good decision, or if a new computer is more economical. If during a diagnostic I repair your problem, your fee is one hour of work at $45. If you proceed with repair after a diagnostic and quote, your initial diagnostic cost is waived.

All services are backed by at least two FREE technical assistance support phone calls to help you understand repairs and updates I performed to your system. PLUS you receive comprehensive recommendations to ensure your successful computing in the future.

Call (573) 646-5170 for a more in-depth discussion about COMPUTER HELP! services and to make an appointment. Ask for Craig Newmann, your technician with over 19 years of experience.

I come to you, OR you leave your PC with me.

For a minimum one-hour service at your location, if you are within 10 miles of Bland there is sometimes a small gas/auto fee of up to $10. Over 10 miles, add $1.00 per mile.

Gas/Auto fee is quoted up front.

Call 573-646-5170

Things to know BEFORE
you drop off your computer.

I am not always in the office. Please call 573-646-5170 before you come by to drop off your PC.

Unless otherwise directed, bring ONLY the tower (NOT the monitor, keyboard, mouse) and clearly label your PC in pen or marker with your name and phone number. Along with the computer tower, include a ziplock bag enclosing your system software, restore disks and original documentation for your hardware and software, along with your name and phone number.

PC Service Pledge

Computer Help! @The Hut is looking out for you with:

• FREE Technical Support to back up services I've provided. 

• Competitive Pricing and pricing options.

• Up-front quotes.

• Preventative security and maintenance to  help you avoid costly troubleshooting and  repairs in the future.

• Forward-looking recommendations based on YOUR computing habits and needs.

• Explanations to help you understand   computing and Internet use.

• Service at your location or mine.

• References from happy customers.

• I look at the big picture and offer you complete solutions (instead of piece-meal repairs).

• I want you to be another satisfied customer.

Call us at 573-646-5170.